Refund policy
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Shanzha Holdings – Return & Refund Policy
Effective Date: 14/05/2026
At Shanzha Holdings, we strive to ensure customer satisfaction with every purchase. If you are not fully satisfied, we offer a straightforward and transparent return and refund process.
📦 1. Return Eligibility
You may request a return if:
- The item is unused, unworn, and in its original condition
- The item is returned in original packaging with tags and accessories
- The return request is made within 7–14 days of delivery (adjust as needed)